SMS PRIVACY POLICY

Privacy Policy & SMS Terms and Conditions

Catarsis INC. DBA Teatro Trail / Sala Catarsis
Effective Date: June 1, 2025

Privacy Policy

Catarsis INC. DBA Teatro Trail / Sala Catarsis ("Teatro Trail," "we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your information.

Information We Collect

We may collect the following information when you interact with us:

  • Name

  • Mobile phone number

  • Email address

  • Ticket purchase information

  • Customer service inquiries and communications

  • Other information you voluntarily provide

We collect this information through:

  • Audience Republic sign-up forms

  • AudienceView Professional ticket purchase checkout

  • Website contact forms

  • Customer service communications

  • SMS opt-in forms and other voluntary subscription methods

Consent to Receive SMS Messages

By providing your mobile phone number through our Audience Republic sign-up forms, during ticket purchases through our AudienceView Professional ticketing system, or through another authorized opt-in method, you expressly consent to receive SMS text messages from Teatro Trail.

Your consent is voluntary and is not a condition of purchasing tickets or receiving our services.

How We Use Your Information

We use the information we collect to:

  • Send customer care and support messages

  • Provide ticket confirmations and event updates

  • Respond to customer inquiries

  • Send important notifications related to your purchases or events

  • Send promotional offers, announcements, and marketing messages when you have opted in to receive them

  • Improve our services and customer experience

Message frequency varies depending on your interactions with Teatro Trail and your communication preferences.

SMS Terms

By opting in to receive SMS communications from Teatro Trail, you agree to receive recurring text messages that may include:

  • Customer care communications

  • Ticket confirmations

  • Event reminders

  • Schedule changes

  • Important event notifications

  • Promotional and marketing messages (if you have opted in)

Message frequency varies.

Message and data rates may apply depending on your mobile carrier and service plan.

For assistance, reply HELP or contact us at info@teatrotrail.com.

To stop receiving SMS messages at any time, reply STOP to any message. After opting out, you will no longer receive SMS messages from Teatro Trail unless you opt in again.

Sharing of Your Information

Teatro Trail does not sell, rent, or share your mobile phone number or SMS opt-in consent with third parties for their marketing purposes.

We may share your information only with trusted service providers who assist us in delivering our services, such as our SMS messaging platform, ticketing system providers, and other vendors who perform services on our behalf. These providers are contractually obligated to protect your information and may only use it to provide services for Teatro Trail.

Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with an updated Effective Date.

Contact Us

If you have questions about this Privacy Policy or our SMS communications, please contact us:

Catarsis INC. DBA Teatro Trail / Sala Catarsis
Email: info@teatrotrail.com